Discreet, Safe & Secure
FREE For Orders Over
Royal Mail Tracked
1 – 3 working days
FREE over £30
Interlink Express 24 – Guaranteed Next Working Day
1 working day (Mon-Fri)
FREE over £60
Europe – International Signed For Parcel
2 – 7 Days
FREE over £100
International – Signed for Parcel
2 – 7 Days
FREE over £100
100% Discretion Assured!
ALL ORDERS are shipped in plain discreet packaging! Payments on your card/bank statement are displayed as With A Passion.
Same Day Despatch
We endeavour to ship all orders the same day, if received Monday to Friday between the hours of 8am to 4pm. If your order is placed outside of these working hours it will be shipped the next working day.
Please note that during exceptionaly busy times (including Christmas Holidays) despatch of non-nextday orders may be delayed.
UK Based Orders
Royal Mail Tracked Delivery – Delivery usually within 1 to 3 days. You can track your parcel online at www.royalmail.com using the Tracking Number we will send you after your order is despatched. However 10 working days should be allowed before contacting us if your order has not arrived (Royal Mail’s Terms & Conditions say they will accept claims for missing or lost parcels if your parcel is not delivered (or no delivery attempt) 10 or more working days (Mon to Fri) after the due delivery date) .
Interlink Express 24 Guaranteed Next Working Day Service – Guaranteed to arrive Next Working Day – Monday to Friday. (With this service you will receive an email and/or text with an estimated hour time slot for delivery. You will also be given the opportunity to re schedule your delivery to suit you!)
If you live in the Highlands area delivery may take longer than specified. Orders outside of mainland UK are unlikely to arrive next working day. Please allow 2-5 working days, depending on the destination. In case of adverse weather please check the Interlink and Royal Mail websites for possible delays.
European orders usually arrive within 3 to 7 working days
International orders usually arrive within 2 to 7 working days
Not at home during the day?
No problem. At the checkout enter your billing address first, then if you require, untick the Ship To This Address box and enter your alternative Delivery Address.
Tracking your order
Your order will move through our system and once despatched you will receive an email confirmation. For Interlink Next Day & Royal Mail Tracked deliveries, your unique tracking number will be included in the email when we despatch your order. Alternatively you can call our Customer Services Department on 08000 69 69 00. Please be aware that Sextoys.co.uk cannot be held responsible for orders delayed by incorrect address information supplied during the checkout process.
European Shipping Location
Below you will find the full list of European shipping destinations: Austria (EU) France (EU) Latvia (EU) Slovakia (EU) Belgium (EU) Germany (EU) Luxembourg (EU) Slovenia (EU) Bulgaria (EU) Gibraltar Macedonia Spain (EU) Croatia Greece (EU) Malta (EU) Sweden (EU) Cyprus (EU) Hungary (EU) Monaco Switzerland (EU) Czech Republic (EU) Iceland (EU) Netherlands, The (EU) United Kingdom (EU) Denmark (EU) Ireland (EU) Norway (EU) Estonia (EU) Poland (EU) Finland (EU) Italy (EU) Portugal (EU)
Rest Of The World
Below you will find the list of international shipping destinations: Australia Canada (America’s) New Zealand South Africa (Africa) United States (America’s)
Returns and Refunds For more information, please visit our Returns and Refunds page.